Refund and Cancellation Policy
Last updated: 28 September 2026
We want everyone who joins Amma's courses or orders her books to be happy. If something is not right, please contact us and we will do our best to help.
1. Online courses
- Before the course starts: you can cancel for a full refund if you tell us at least 3 days before the start date. [TO CONFIRM: number of days]
- After the course has started, or once you have received recordings or course material: fees are not refundable, but you may move to a later batch once, subject to availability. [TO CONFIRM]
- If we cancel a course, you will receive a full refund or a place in a later batch, as you choose.
2. Books
- Before dispatch: you can cancel for a full refund.
- Damaged, defective or wrong book: tell us within 7 days of delivery, with a photo. We will send a replacement, or give a full refund if a replacement is not available. [TO CONFIRM: number of days]
- Books cannot be returned for a change of mind once delivered. [TO CONFIRM]
3. Donations
Donations are voluntary and are generally not refundable. If you donated by mistake (for example, a wrong amount or a duplicate payment), please contact us within 7 days and we will refund it. [TO CONFIRM: number of days]
4. How refunds are paid
- Approved refunds are processed within 5 to 7 working days, back to the original payment method (card, UPI, net banking or wallet) through Razorpay. [TO CONFIRM: timeline]
- Your bank may take a few more days to show the amount in your account.
- If money was deducted but the payment failed, it is usually returned automatically by your bank within 5 to 7 working days. If not, please contact us with the payment details.
5. How to request a cancellation or refund
Call or WhatsApp +91 93637 02988, or email selvaganapathytrust@gmail.com, with your name, phone number, payment date and amount, and the reason.
Selvaganapathy Charitable Trust (Reg. No. 2649/2026)
Amma's Ashram, Chinnakadu, Kasidharmam, Tenkasi District, Tamil Nadu 627751, India
Phone / WhatsApp: +91 93637 02988
Email: selvaganapathytrust@gmail.com
Hours: every day, 9:00 am to 6:00 pm IST